In the hospitality industry, OS&E (Operating Supplies & Equipment) refers to the movable, consumable, or frequently replaced items required for daily operations. Unlike FF&E (Furniture, Fixtures, and Equipment), OS&E items generally do not require permanent installation.

Below is a comprehensive checklist of hotel OS&E items, categorized by department.

1. Guest Room OS&E

These items are the core of the guest experience and are often the highest-volume purchases.

• Bedding: Bed sheets, pillowcases, duvet covers, bed runners, and decorative cushions.

• Soft Goods: Duvet inserts, pillows (down/synthetic), mattress protectors, and pillow protectors.

• Accessories: Clothes hangers (wooden/padded), waste bins, luggage racks, and guest directories.

• Electronics: Alarm clocks, hair dryers, kettles/coffee machines, iron and ironing boards, and universal adapters.

• Stationery: Pens, notepads, envelopes, and "Do Not Disturb" door hangers.

2. Bathroom OS&E

• Terry Products: Bath towels, hand towels, face cloths, bath mats, and bathrobes.

• Amenities: Soap, shampoo, conditioner, body lotion, and vanity kits (cotton buds, nail files).

• Hardware: Tissue box covers, soap dishes, amenity trays, toilet brush holders, and weight scales.

• Consumables: Toilet paper, facial tissues, and sanitary bags.

3. Food & Beverage (F&B) OS&E

• Tableware: Chinaware (plates, bowls), glassware (wine, water, cocktail), and flatware (knives, forks, spoons).

• Linens: Tablecloths, cloth napkins, and table runners.

• Service Tools: Serving trays, bread baskets, salt and pepper shakers, menu holders, and ice buckets.

• Buffet & Banquet: Chafing dishes, buffet risers, juice dispensers, and induction warmers.

• Bar Supplies: Shakers, strainers, jiggers, and wine coolers.

4. Housekeeping OS&E

• Cleaning Tools: Vacuum cleaners, mops, brooms, buckets, and microfiber cloths.

• Large Equipment: Housekeeping trolleys (carts), linen hampers, and laundry bags.

• Chemicals: Glass cleaners, disinfectants, floor polish, and air fresheners.

• Guest Requests: Baby cribs, rollaway beds, and bed boards.

5. Front Office & Public Areas

• Lobby: Bellman trolleys, umbrella stands, and ash urns (for smoking areas).

• Reception: Key card folders, registration pens, desk blotters, and queue poles (stanchions).

• Public Washrooms: Soap dispensers, hand dryers, and fragrance machines.

6. Back of House (BOH) & Administration

• Uniforms: Staff suits, shirts, aprons, and name badges for all departments.

• Office Supplies: Paper, staplers, calculators, and filing systems.

• Maintenance: Toolkits, ladders, light bulbs, and safety signage (e.g., "Wet Floor" signs).

OS&E vs. FF&E: Quick Comparison